Quick link to next
Soozi has over 20 years of experience of helping leaders and managers develop their skills, capability and confidence in the workplace. She has designed and delivered training and coaching across many business sectors in Europe, USA and Asia. She has a unique ability to combine management training, coaching and personal development. She is expert at mixing traditional classroom training, evidence based research and the power of experimental group learning, linking theory and practice in an engaging, fun and memorable way.
Soozi uses her unique combination of skills at international level working with many different cultures and adding value through enabling individuals to realise their own potential. She believes that transferring practical learning back to the work place is vital, adds real value and in turn creates sustainable results for the business.
She thrives on building momentum in groups to create transformational change and enabling people to realise and fulfil their full potential in addition to delivering a return on investment and business growth. Her success and passion comes from her desire to constantly explore and create new ways of working with clients and enhance solutions. With her expert experience Soozi is able to ‘tailor make’ a programme to meet your individual company requirements.
She is an experienced Executive Coach in addition to being a certified practitioner in MBTI, DiSC, Team Performance Scan and enjoys using tools like Lego Serious Play and the Emotional Culture Deck
Soozi partners with board-level and senior leadership teams to drive breakthrough performance and deepen strategic cohesion. Her approach blends experiential learning with high-impact team challenges—designed not just to engage, but to transform. Through immersive, memorable experiences, she facilitates joint discovery that unlocks insight, strengthens trust, and accelerates alignment. Soozi thrives on enabling leaders and organisations to leverage the diversity and embed lasting behavioural shifts that fuel growth and resilience across global contexts.
Soozi’s coaching approach is warm and supportive with an appropriate level of challenge to help individuals uncover their own goals so that they frequently exceed their expectations. She invests time to create a safe and non-judgemental environment to allow clients to build on their past experiences and talents, to explore personal goals and enable the individual to find solutions within themselves. Each programme is uniquely designed specifically for every client to suit their style, personality and area of focus.
Soozi lives in Wales with her husband, Mathew and a cat called Smokie. She has two daughters who share her love of the sport and travel. When not working she loves being outside and is a bit of an adrenalin junkie given half a chance.
Quick link to back to top
Kate is passionate about creating and facilitating impactful, challenging and engaging development programmes that initiate lasting behavioural change. Kate’s aim is to ground her programmes in the real world exploring business challenges and opportunities and helping delegates achieve success.
Kate specialises in the field of leadership and management development, enabling leaders to identify their purpose and create paths to success.
She is frequently asked to work with groups of leaders helping them explore their authentic voice when presenting, to create impact and connect with an audience. Kate is an accredited MBTI Practitioner, an accredited Thomas International PPA facilitator, facilitator of Thomas Kilmann Conflict Mode Instrument and an accredited coach through the Henley Management College.
Quick link to back to top
Natalie is extremely passionate about facilitating interactive, engaging and discussion-led learning that encourages thoughtfulness, generates ideas, sparks new perspectives, and inspires action.
Natalie started her career in the Telecoms industry in the mid-1990s working in customer service for One-2-One (now EE). Her ability to help, coach and support her team members was noticed and she was quickly promoted to Customer Service Operational Training Deliverer. Over time she developed a strong skillset in learning design and course delivery supporting customer facing colleagues as well as operational leaders.
Keen to test her skills out in other industries Natalie took an opportunity to work for Capita as Learning Consultant working as a strategic partner alongside senior leaders. This gave her valuable experience in leading large-scale projects, such as developing and implementing a bespoke company-wide integrated performance management framework, designing and delivering ILM Level 5 and Level 7 leadership and management programmes across the business, as well as leading a team of trainers to design, deliver and transfer a 14-week technical training programme offshore to Mumbai, India.
The chance to focus purely on talent and leadership development arose and so Natalie started working for Corus (now Tata Steel) as part of their Centre of Expertise. She partnered with Directors across the business to lead on various succession planning and talent pipeline projects, as well as designing a suite of internal leadership programmes to help leaders to develop and succeed in their roles.
Natalie has been working as an independent Leadership Development Specialist since 2012 working with a variety of organisations, teams, and individuals to help them get ‘unstuck’. She prides herself on balancing highly interactive and energising sessions, with reflective time and space to look at challenges differently, explore new ideas and practices that will unlock desired outcomes and results.
Quick link to back to top
Alison’s approach to personal development is grounded in a very strong operational background, based on her management experience in catering and retail operations.
During her time as District Manager for Blockbuster Entertainment in Germany, Alison recognised a passion for developing others’ skills and moved into the Learning and Development field on her return to the UK in 1998.
Using her people-oriented focus, Alison brought her ability to challenge the status quo in a very technical area as Development Manager with Siemens Communications, leading initiatives to develop management skills and drive culture change within a performance management framework.
Alison has been an independent Learning and Development Consultant since 2008, where she maintains a focus on individuals and teams taking learning and making it “work” in the workplace. Her area of specialty is enhancing individual self awareness and creating authenticity in approach through management development and individual coaching around personal effectiveness.
Alison is a Licensed Insights Discovery Practitioner, Thomas International PPA and gained her Coaching accreditation at Henley Business School.
Quick link to back to top
Nick is an accredited coach and experienced facilitator, specialising in sales, leadership and management as well as a broad range of soft skills.
After a successful career in sales leadership and management consultancy industries, Nick discovered coaching and developed a passion for facilitation.
He has worked with clients across a wide range of sectors, including investment banking, pharmaceuticals, police, retail, higher education, law, and health among many others. For the past 15 years, in addition to facilitating many programmes, Nick has coached and developed Masters students at Edhec Business School in France as well as with their Executive Education division. Nick can also coach and facilitate in French.
Nick has an MBA and an MA in Coaching. He is a Fellow of the Association for Coaching and a Fellow of the Royal Society of Arts. He is accredited with the British Psychological Society for psychometric testing and in use of the Hogan tool.
Nick is married, has 2 adult sons and is passionate about learning. He has just completed a Master’s degree in Classics and is about to embark on learning Welsh – just for fun!
Quick link to back to top
Mark is an accredited coach and experienced facilitator, specialising in Leadership and Team Effectiveness. With over 20 years of experience working with businesses, he brings deep expertise in leadership, culture, and organisational development.
Guided by values, he works with individuals, teams, and boards to make a positive impact by defining solutions in creative, innovative, and pragmatic ways.
His approach draws on a wide range of disciplines, from leadership and organisational development to neuroscience. He believes in creating space for leaders to reflect, review, and grow, strengthening both their practice and their impact. He has seen how this enables healthy organisations, powered by engaged individuals and high-performing teams.
He has worked across the public, private, and third sectors, from regional organisations to multinationals and global operations. He regularly collaborates with Chief Executives, Directors, Clinicians, and senior leadership teams to strengthen leadership practice, enhance team dynamics, and improve effectiveness, helping them drive change and make a meaningful impact on their organisations and beyond.
His work is grounded in three principles: connecting, co-creating, and believing. With a strategic mindset and a record of shifting entrenched behaviours, he builds lasting, trusted relationships that enable constructive challenge and inspire people to stretch their thinking and unlock new possibilities.
Quick link to back to top
An experienced educator and coaching psychologist, Liz is a persuasive communicator to small and large audiences with the ability to communicate effectively with diverse groups of people in a variety of media. Liz facilitates the training of teams and their leaders to promote success and wellbeing at work. As an effective one to one coach and mentor Liz is passionate about the growth and development of individuals.
Liz recently achieved an MSc in Career Management, Counselling and Organisational Behaviour at Birckbeck College London, holds Graduate membership of the British Psychological Society having studied psychology with the Open University and holds a degree in science education from the University of Bath. Liz is BPS accredited in the delivery and interpretation of occupational psychometrics; Test User: Occupational Ability and Personality (Level A and B).
Quick link to back to top
John is a highly skilled and creative at developing people, teams and organisations, an innovative approach that delivers hard solutions with the focus on people driving change.
Johns works in many sectors, designing and delivering innovative solutions that are distinctive, uniquely different and engaging in a wide variety of contexts to meet business needs and challenges.
Launching the business in 1995 it’s all about people and John’s passion is people, the development of their potential to tackle the challenges and seize the opportunities in today’s world.
John believes relationships are what really count; wearing your passion on your sleeve sets you apart from the crowd, standing for something inspires people, living your beliefs and working hard at whatever you do gets results.
John’s areas of expertise are: presentation skills, facilitation skill, change management, coaching, innovation and creativity, leadership development, strategy and business skills, team development and brand development, realignment and engagement.
Quick link to back to top
Facilitation, Coaching, Mindset, Behaviour & Energy mastery, Presenter/Speaker training, Conference Host
Darren is a specialist in human performance and human behaviour.
He trained originally as an actor at one of the world’s foremost academies and now combines his wide skill set to inspire personal and business transformations. Darren works regularly as a Host, Facilitator & trainer-coach for global organisations seeking Breakthroughs in performance. Whether delivering 1-1 or to Arenas he is always insightful, powerful, fun and full of energy.
Mercedes-Benz, Jaguar Land Rover, Ferrero, Enterprise PLC, Danone, Environment Agency, Mars Food, Keystone Distribution, Department for Transport, Eneco, NHBC, London Mining, London Borough of Camden, British Telecom, NHS, Avon, Anglian Water, Screwfix, BP Shipping, The Gym Group, Musgrave Group, Electrolux, Aviva, PWC…..
BA Acting (Royal Central School of Speech and Drama)
Performance coach (Royal Central School of Speech and Drama)
Diploma Neuro Linguistic Programming (INLPTA)
Breakthrough Leader (Breakthrough Global)
FACET 5 accredited coach
DISC profiling accredited
Landmark Education (Landmark Forum and Advanced programme)
Black Belt Martial Artist (Nam-Pai Chuan)
Diploma – Transformational Coaching
Quick link to back to top
Clare is an experienced and professional developer of people who is led by her passion for inspiring others to do what inspires them.
Clare has great talent for, and experience of, coaching leaders through change and leadership transitions. Working with both established and aspiring leaders who are committed to their own development and prepared to make the most of their coaching opportunity, Clare inspires, challenges and supports individuals and teams to high performance.
Clare’s international coaching clients have included directors, senior managers and technical leaders from the private, public and third sectors including FMCG, Healthcare, Higher Education, Charity and Consulting.
Clare’s professional credentials include: MA Coaching and Mentoring Practice from Oxford Brookes University (2009), Professional Certificate of Advanced Study in Coaching Supervision (in progress), Member of Association for Coaching (Accredited coach 2010-2015, works to their Code of Ethics), accredited by the British Psychological Society (Level A & B) and licensed in a number of psychometric and profiling tools including: Lumina Spark, EQi, MBTI (Step I and II) and Realise 2.
Honouring one of her core values around health and well-being, Clare is an age grouper triathlete who has completed four Ironman events and numerous 70.3s, marathons and 10km swims – and coaches and develops other triathletes.
Quick link to back to top
As a sales trainer and coach, Jayne is passionate about building confidence and enhancing core skills.
She takes a holistic approach that isn’t just about transferring knowledge but aims to foster a growth mindset and enable people to continually develop long after training has finished.
Before moving into training Jayne worked in sales roles and sales management for over 20 years across several global companies including Fisher Scientific, Kimberley Clark and Infors HT.
Jayne’s area of expertise include internal and external sales skills, strategic selling, sales opportunity management, prospecting and negotiation, Mental Health First Aid and commercial awareness training.
Quick link to back to top
Marina is an award-winning bilingual (German–English) coach, trainer and facilitator with over 25 years’ experience in cultural agility, inclusive leadership and team development.
With a professional background in international marketing and an MA in Creative Media Enterprise, Marina combines commercial acumen with creative insight. Her German–Egyptian heritage and British–German citizenship give her a unique perspective on cultural diversity, which she translates into practical strategies for leaders and organisations.
She works with senior executives and teams navigating the complexities of mergers, acquisitions and global collaboration, helping them transform cultural challenges into opportunities for inclusion, innovation and high performance.
As an authorised partner for Everything DiSC®, The Five Behaviours®, Country Navigator® and MirrorMirror®, and as an NLP Practitioner, Marina brings world-class tools to support leadership growth, team alignment and cross-cultural understanding.
Her passion is empowering leaders and organisations to succeed globally by connecting people across cultures, unlocking potential, and creating workplaces where everyone feels they belong. Marina enjoys nature, travelling, playing tabla, and tennis — and brings the same energy and rhythm into her work.
Quick link to back to top
Pru Layton brings more than a decade of experience in training, coaching and mentoring individuals and teams within the science and technology sector.
With a background that uniquely combines scientific expertise and commercial leadership, Pru graduated with a bachelor’s degree in chemistry before beginning her career in analytical chemistry. She later spent 25 years in sales, sales management and general management roles, developing extensive experience across life sciences, analytical instrumentation, laboratory equipment and precision measurement industries.
Pru’s practical understanding of both the technical and commercial sides of business enables her to deliver training that is grounded, relevant and highly effective. Reflecting on her own career, she says:
“I received some excellent training and coaching during my formative years in sales, and it was fundamental to my success in a highly competitive environment. Having benefited from that investment myself, I was passionate about investing in the development of my own sales teams and saw the results follow.”
Outside of work, Pru is married with two grown-up children and enjoys life in the rural surroundings of North Wales.
Quick link to back to top
Jess lays the operational foundations that enable New Hat Thinking’s creativity and impact to flourish, a role she has held as Office Manager and Course Administrator since Autumn 2022. With a background spanning estate agency, international relocation, and healthcare finance, she’s adept at managing complex processes, coordinating stakeholders, and tracking income.
Before joining, Jess oversaw financial operations at a GP practice and supported her family’s wedding venue with finance and social media management. Her career reflects a consistent focus on efficiency, client experience, and delivery excellence.
At New Hat Thinking, Jess ensures smooth programme execution—from initial enquiry to final feedback—while applying her financial acumen and love of logistics to keep everything running seamlessly.
Out of work, Jess lives next to the family farm with her partner and daughter, as well as their much-loved cats and chickens. In her spare time, she enjoys paddleboarding, yoga, cooking and travelling.
